Warranty
Warranty covers;
- Any defects in your RUN2BED products or workmanship.
- Stains caused by defects if the original purchaser submits a sales receipt showing that the protector and mattress were purchased new, from an authorized retailer, at the same time (on the same receipt) and prove that mattress or pillow was completely covered by the RUN2BED protector when the stain occured.
This warranty is subject to the exceptions stated below and conditional upon making a claim within five (5) days of damage and following all care instructions.
Warranty doesn’t cover if;
- Misuse or abuse
- Failure to follow care instructions by;
- Using bleach or bleach detergent
- Ironing
- Washing on High Heat
- Dry cleaning
- Drying on high heat or /and dry alone without other towels
- Wear and tear
- Stains
- Nail polish, inks, any cosmetics, non-food related grease, alcohol, corrosives, dyes, solvents
- Damage caused by animal teeth, beaks or claws
- Stains or other damage occurring prior to or during delivery or while the mattress is in or being moved into or out of storage or being moved between residences.
- Damage or stains caused by or the result of mold or mildew
- Damage or stains caused by structurel problems or appliance malfunctions
- Natural disasters,flood,theft, vandalism, burns, fire or any other loss covered under an insurance policy
- Protectors which are used for commercial, institutional, rental purposes
- In the case of a claim for a protector that proves to be defective in materials or workmanship Run2Bed at its sole discretion will:
- Replace or refund your protector immediately if your protector is under our warranty still.
- In the case of a claim for mattress damage, Run2Bed at its sole discretion will:
- Send a cleaning kit, have the mattress professionally cleaned, replace the surface fabric, or replace the mattress.
How are you going to reach warranty service;
- Submit your warranty claim by e-mailing to info@run2bed.com and send the picture of the problem.
- Please return your defective product to RUN2BED for inspection
- Customer shall be responsible for all transportation costs during this warranty service.
How State Law Applies
*This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
*This warranty replaces all other warranties express or implied and no one is authorized to assume or undertake of K&I International LLC. any other liability in connection with the sale of this product.
*Neither the seller nor the manufacturer shall be liable or any injury, damage or loss, direct or consequential arising out of the use or inability to use this product.
- RUN2BED products are totaly durable and designed to keep the sleep surfaces free from stains and should easily wash out when was care instructions are properly followed. They will provide lasting protection and will withstand the repeated washing and low heat tumble-drying applications.
- This warranty is non transferable.